Overview

Provided website troubleshooting, tracking setup, and anti-spam solutions for an eCommerce website, focusing on improving data accuracy and preventing fraudulent submissions.

Matildaveneer.com.au


What I Handled

Tracking & Analytics (Google Ads + GA4 + GTM)

  • Audited existing conversion tracking setup
  • Identified issues with add-to-cart tracking not firing correctly
  • Implemented and tested accurate event tracking using Google Tag Manager (GTM)
  • Set up form submission tracking using Contact Form 7 (wpcf7mailsent event)
  • Ensured conversion data aligned properly with Google Ads


Spam & Security Fixes (Checkout + Forms)

  • Investigated repeated spam and fake checkout submissions
  • Implemented reCAPTCHA (v2 checkbox) for better user validation
  • Integrated CleanTalk anti-spam for additional protection
  • Applied custom PHP logic to block suspicious patterns (e.g., repeated fake email/address entries)
  • Reviewed and adjusted Wordfence rate limiting to reduce bot activity


Website Troubleshooting (WordPress + WooCommerce)

  • Diagnosed issues affecting form submissions and checkout flow
  • Tested and refined user experience to ensure legitimate submissions go through smoothly
  • Balanced security measures without disrupting real customers


Key Contributions

  • Fixed inaccurate tracking, allowing reliable reporting and ad optimization
  • Reduced spam and fraudulent submissions significantly
  • Improved overall checkout and form reliability


Tools & Stack

  • WordPress
  • WooCommerce
  • Google Tag Manager (GTM)
  • Google Analytics (GA4)
  • Google Ads
  • Contact Form 7
  • CleanTalk
  • Wordfence
  • Custom PHP


Result

Stabilized both tracking and website functionality, giving the client accurate data and a more secure, reliable system for handling customer enquiries and orders.